Customer Service Manager – Rancho Cordova, CA

Website Capital Staffing

$25/hr Customer Service Manager position

Customer Service Manager – Join a Leading Team in Rancho Cordova!

Compensation: Starting at $25/hr+ (DOE)

Are you ready to lead, inspire, and elevate customer experiences? We’re looking for an experienced Customer Service Manager to join a successful company in Rancho Cordova!

This is your chance to make an impact, shape a team, and contribute to a thriving business.

Apply Now – Let’s Connect!
📧 Email your resume to Alli@capitalstaffing.com
📞 Call/Text 916-459-2379

Responsibilities

  • Lead and manage a small, dynamic customer service team.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer inquiries and complaints with professionalism.
  • Conduct employee orientation and training programs for skill development.
  • Monitor team performance, providing constructive feedback and solutions.
  • Collaborate across departments to ensure a seamless customer experience.
  • Strategize and implement initiatives to boost customer satisfaction and retention.

Qualifications

  • High school diploma or equivalent.
  • 3+ years of experience in a leadership role.
  • Proven expertise in customer service (minimum 3 years).
  • Proficiency in Microsoft Office and Excel.
  • Reliability, punctuality, and attention to detail are a must.

Why Join Us?

At Capital Staffing, Inc., we value our employees and are committed to helping them achieve their career goals. Join a company that invests in your professional growth and success!


Apply Now – Let’s Connect!
📧 Email your resume to Alli@capitalstaffing.com
📞 Call/Text 916-459-2379


About Capital Staffing, Inc.

Established in 2011, Capital Staffing, Inc. is a trusted SBE staffing firm dedicated to supporting our employees and clients. We specialize in recruiting skilled professionals across various industries, offering contract, contract-to-hire, and direct placement services.

We’re proud to serve you and our local community!

Visit us online at www.capitalstaffing.com

To apply for this job email your details to alli@capitalstaffing.com