Customer Service Manager – Rancho Cordova, CA


Website Capital Staffing
$25/hr Customer Service Manager position
Customer Service Manager – Join a Leading Team in Rancho Cordova!
Compensation: Starting at $25/hr+ (DOE)
Are you ready to lead, inspire, and elevate customer experiences? We’re looking for an experienced Customer Service Manager to join a successful company in Rancho Cordova!
This is your chance to make an impact, shape a team, and contribute to a thriving business.
Apply Now – Let’s Connect!
📧 Email your resume to Alli@capitalstaffing.com
📞 Call/Text 916-459-2379
Responsibilities
- Lead and manage a small, dynamic customer service team.
- Develop and implement customer service policies and procedures.
- Handle escalated customer inquiries and complaints with professionalism.
- Conduct employee orientation and training programs for skill development.
- Monitor team performance, providing constructive feedback and solutions.
- Collaborate across departments to ensure a seamless customer experience.
- Strategize and implement initiatives to boost customer satisfaction and retention.
Qualifications
- High school diploma or equivalent.
- 3+ years of experience in a leadership role.
- Proven expertise in customer service (minimum 3 years).
- Proficiency in Microsoft Office and Excel.
- Reliability, punctuality, and attention to detail are a must.
Why Join Us?
At Capital Staffing, Inc., we value our employees and are committed to helping them achieve their career goals. Join a company that invests in your professional growth and success!
Apply Now – Let’s Connect!
📧 Email your resume to Alli@capitalstaffing.com
📞 Call/Text 916-459-2379
About Capital Staffing, Inc.
Established in 2011, Capital Staffing, Inc. is a trusted SBE staffing firm dedicated to supporting our employees and clients. We specialize in recruiting skilled professionals across various industries, offering contract, contract-to-hire, and direct placement services.
We’re proud to serve you and our local community!
Visit us online at www.capitalstaffing.com
To apply for this job email your details to alli@capitalstaffing.com